{"version":"2.0","label":"Población de 18 y más años que ha utilizado de forma presencial, en los últimos 12 meses, algún servicio ofrecido por el Servicio Canario de Empleo a ciudadanos/as según grado de satisfacción con algunos aspectos de los servicios recibidos en una oficina y grupos de edad. Canarias. 2022 Cuarto trimestre","updated":"2023-02-03T12:18:27.103Z","extension":{"datasetId":"C00086A_000059","datasetUrn":"urn:siemac:org.siemac.metamac.infomodel.statisticalresources.Dataset=ISTAC:C00086A_000059(1.0)","lang":"es","survey":"Encuesta de Hábitos y Confianza Socioeconómica","publishers":"Instituto Canario de Estadística (ISTAC)","dataProviders":"Instituto Canario de Estadística (ISTAC)","dataProvidersAnnotations":null,"dimension":{"TERRITORIO":{"geographicGranularity":{"ES70":"REGIONS"}},"TIME_PERIOD":{"temporalGranularity":{"2022-Q4":"QUARTERLY"}}}},"note":["Población estimada de 18 y más años (no se incluye a las personas que trabajan por cuenta propia) que ha utilizado de forma presencial, en los últimos 12 meses, algún servicio ofrecido por el Servicio Canario de Empleo a fecha de referencia de la encuesta"],"value":["3204","23978","15168","5055","551","13.36","100","63.26","21.08","2.3","3341","23978","15659","4977","0","13.94","100","65.31","20.76","0","5030","23978","11955","6992","0","20.98","100","49.86","29.16","0","4368","23978","10936","8674","0","18.22","100","45.61","36.17","0","4642","23978","13294","6042","0","19.36","100","55.44","25.2","0","3702","23978","13068","7207","0","15.44","100","54.5","30.06","0","3720","23978","12282","7976","0","15.52","100","51.22","33.26","0","9439","23978","9823","4715","0","39.37","100","40.97","19.67","0","1002","23978","13459","9517","0","4.18","100","56.13","39.69","0","3459","23978","13495","7024","0","14.42","100","56.28","29.29","0","3579","39526","29463","6483","0","9.06","100","74.54","16.4","0","3961","39526","22919","12646","0","10.02","100","57.99","31.99","0","2009","39526","27012","10505","0","5.08","100","68.34","26.58","0","3426","39526","21278","14025","796","8.67","100","53.83","35.48","2.01","2877","39526","21644","15005","0","7.28","100","54.76","37.96","0","2217","39526","24841","12468","0","5.61","100","62.85","31.54","0","4280","39526","23194","12051","0","10.83","100","58.68","30.49","0","6257","39526","25421","7848","0","15.83","100","64.31","19.85","0","1235","39526","21713","16578","0","3.12","100","54.93","41.94","0","3331","39526","24835","11360","0","8.43","100","62.83","28.74","0","4580","34548","20594","8819","556","13.26","100","59.61","25.53","1.61","4733","34548","20008","8158","1650","13.7","100","57.91","23.61","4.78","3673","34548","18840","12007","29","10.63","100","54.53","34.75","0.08","3527","34548","18357","11278","1386","10.21","100","53.13","32.64","4.01","3835","34548","20680","9769","264","11.1","100","59.86","28.28","0.77","3605","34548","16839","14104","0","10.43","100","48.74","40.82","0","4373","34548","18403","11212","560","12.66","100","53.27","32.45","1.62","9298","34548","15481","9506","264","26.91","100","44.81","27.51","0.77","2807","34548","20410","11332","0","8.13","100","59.08","32.8","0","3734","34548","20449","10069","296","10.81","100","59.19","29.15","0.86","24145","138056","83930","28874","1107","17.49","100","60.79","20.91","0.8","19099","138056","86224","30950","1783","13.83","100","62.46","22.42","1.29","16975","138056","77944","43108","29","12.3","100","56.46","31.23","0.02","16758","138056","72769","46347","2182","12.14","100","52.71","33.57","1.58","23039","138056","74884","39736","396","16.69","100","54.24","28.78","0.29","15291","138056","75566","47199","0","11.08","100","54.74","34.19","0","18621","138056","82571","36172","692","13.49","100","59.81","26.2","0.5","41668","138056","67814","28310","264","30.18","100","49.12","20.51","0.19","15649","138056","66146","55675","587","11.33","100","47.91","40.33","0.42","22742","138056","74243","40775","296","16.47","100","53.78","29.54","0.21","12782","40004","18705","8516","0","31.95","100","46.76","21.29","0","7065","40004","27638","5169","132","17.66","100","69.09","12.92","0.33","6263","40004","20137","13604","0","15.66","100","50.34","34.01","0","5437","40004","22197","12370","0","13.59","100","55.49","30.92","0","11685","40004","19266","8921","132","29.21","100","48.16","22.3","0.33","5767","40004","20817","13420","0","14.42","100","52.04","33.55","0","6247","40004","28692","4932","132","15.62","100","71.72","12.33","0.33","16674","40004","17089","6241","0","41.68","100","42.72","15.6","0","10605","40004","10564","18248","587","26.51","100","26.41","45.62","1.47","12218","40004","15464","12322","0","30.54","100","38.66","30.8","0"],"id":["TERRITORIO","EDAD","SCE_ASPECTOS","MEDIDAS","SEXO","TIME_PERIOD","SCE_ASPECTOS_VALORACION"],"size":[1,5,10,2,1,1,5],"role":{"geo":["TERRITORIO"],"metric":["MEDIDAS"],"time":["TIME_PERIOD"]},"dimension":{"EDAD":{"label":"Edad","category":{"index":{"_T":3,"Y18T34":4,"Y45T54":2,"Y35T44":0,"Y_GE55":1},"label":{"_T":"Total","Y18T34":"De 18 a 34 años","Y45T54":"De 45 a 54 años","Y35T44":"De 35 a 44 años","Y_GE55":"55 años o más"}}},"SCE_ASPECTOS":{"label":"Aspecto de los servicios","category":{"index":{"TRATO_AMABLE_CONSIDERADO":5,"COMPETENCIA_PERSONAL":2,"TIEMPO_ESPERA":7,"BUEN_ESTADO_COMODIDAD_OFICINA":4,"CONFIANZA_SERVICIO":6,"COLABORACION_PERSONAL":9,"LENGUAJE_SENCILLO_COMPRENSIBLE":8,"IDENTIFICACION_PERSONAL":1,"INFORMACION_FACILITADA_FIABLE":3,"SENCILLEZ_FORMULARIOS_TRAMITES":0},"label":{"TRATO_AMABLE_CONSIDERADO":"Trato amable y considerado","COMPETENCIA_PERSONAL":"Competencia y buen hacer de las personas que prestan el servicio","TIEMPO_ESPERA":"Tiempo de espera hasta ser atendido/a","BUEN_ESTADO_COMODIDAD_OFICINA":"Buen estado y comodidad de la oficina donde le han atendido","CONFIANZA_SERVICIO":"Confianza en que el servicio se ha prestado de forma correcta","COLABORACION_PERSONAL":"Disponibilidad y colaboración del personal del SCE","LENGUAJE_SENCILLO_COMPRENSIBLE":"Lenguaje utilizado sencillo y comprensible","IDENTIFICACION_PERSONAL":"Correcta identificación de las personas que prestan el servicio","INFORMACION_FACILITADA_FIABLE":"Información facilitada fiable, completa y sin errores","SENCILLEZ_FORMULARIOS_TRAMITES":"Simplicidad y sencillez en la cumplimentación de formularios y trámites"}}},"TERRITORIO":{"label":"Territorio","category":{"index":{"ES70":0},"label":{"ES70":"Canarias"}}},"SCE_ASPECTOS_VALORACION":{"label":"Valoración a determinados aspectos de los servicios","category":{"index":{"_T":1,"POCO_NADA_SATISFACTORIO":0,"MUY_SATISFACTORIO":3,"BASTANTE_SATISFACTORIO":2,"_N":4},"label":{"_T":"Total","POCO_NADA_SATISFACTORIO":"Poco o nada satisfactorio/a","MUY_SATISFACTORIO":"Muy satisfactorio/a","BASTANTE_SATISFACTORIO":"Bastante satisfactorio/a","_N":"No sabe/No contesta"}}},"MEDIDAS":{"label":"Indicador","category":{"index":{"POBLACION":0,"POBLACION_PORCENTAJE":1},"label":{"POBLACION":"Población","POBLACION_PORCENTAJE":"Población. Porcentaje"}}},"TIME_PERIOD":{"label":"Periodo","category":{"index":{"2022-Q4":0},"label":{"2022-Q4":"2022 Cuarto trimestre"}}},"SEXO":{"label":"Sexo","category":{"index":{"_T":0},"label":{"_T":"Total"}}}},"class":"dataset"}